Data Security & Encryption
Infrastructure Security Standards BeanHub OS v2.5
Roastery Security First Principle
At BeanHub, we understand that your green bean stock data, roast curve profile logs, and SCA cupping notes are the most vital trade secret assets in your coffee roastery business. We designed a multi-layered security architecture to guarantee the availability, integrity, and confidentiality of your data 24/7.
256-bit SSL Encryption
All data traffic between your browser/tablet and BeanHub servers is encrypted using the HTTPS protocol with TLS 1.3 / 256-bit SSL encryption standards equivalent to banking system security.
Automated Daily Backups
Your data is automatically backed up every day (daily automated snapshots) to an isolated backup storage cluster to prevent data loss due to hardware failures.
Tenant Isolation & Data Access
Each roastery has an isolated data space (tenant-level isolation). Operators or other roasters will never have access to your roastery's roast profiles or warehouse stock.
99.9% Uptime Guarantee
Powered by a global edge server cloud infrastructure with automated load balancing and real-time DDoS threat detection systems.
Authentication & Role-Based Access Control (RBAC)
BeanHub features Role-Based Access Control (RBAC) which allows the Head Roaster to restrict access rights for team members. For example, restricting junior staff to only input cupping data without having access to financial profitability reports or green bean purchase prices.
Data Breach Notification Procedures
In the unlikely event of a security breach that compromises your personal or business data, BeanHub will comply with applicable US state and federal laws regarding data breach notification. We commit to notifying affected users via email within the legally mandated timeframe, providing details of the breach, the data affected, and the mitigation steps we have taken.
Vulnerability Reporting
We highly appreciate the contributions of the security research community. If you find indications of security flaws or potential vulnerabilities in the BeanHub system, please contact our technical security team at:
Security Email: security@beanhub.online